Call Centre & Customer Service

Our call centre and customer service virtual assistants handle customer inquiries, support tickets, live chat, and follow-ups. They provide exceptional customer service, helping your business maintain high customer satisfaction and loyalty.

Call logging & reporting assistant

Logs customer interactions and generates reports, providing insights that help optimise service delivery and...

Customer feedback & survey collection

Collects and organizes customer feedback and survey data to provide actionable insights, supporting ongoing...

Live chat support specialist

Delivers real-time support through live chat, promptly resolving inquiries to enhance responsiveness, boost customer...

Customer appointment setting

Coordinates service calls, follow-ups, and appointments to streamline communication, ensure smooth customer interactions, and...

Virtual customer support agent

Delivers front-line customer support by handling inquiries and complaints via phone, email, and chat,...